Retail & EPoS Field Services
Store engineers for installs, break/fix and openings, before trading hours
Keep tills, kiosks and store networks running across every location. We send engineers to stores for installs, swaps and openings, usually outside trading hours, and report back on each store.
Store services
- EPoS terminals, receipt printers, scanners, scales and payment devices: install, swap and relocate.
- Self-service kiosks and digital signage.
- Store network, Wi-Fi and back-office PCs.
- People counters and footfall sensors: install and maintenance.
- New store openings, refits and closures, including removal of old kit.
Programmes across many stores
For chains, we run store-by-store waves with a shared tracker, the same procedure in every country, and one invoice. See IT rollouts for how multi-site programmes work, and IMAC for moves and changes.
Retail & EPoS Field Services FAQs
Can you work before the store opens?
Yes. Most store work is booked before opening, after closing or overnight.
Do you support any EPoS brand?
Engineers work to your procedure on the hardware you use; tell us the models when you book.
Can you install people counters?
Yes. We install and maintain people-counting and footfall sensors as part of store visits.
Do you handle new store openings?
Yes: network, tills, printers, kiosks and signage installed and tested before the opening day.
Can you cover stores in several countries?
Yes, under one agreement with the same procedure and reporting in each country.
