Your Onsite Field Engineering Partner in 50+ Countries
White-label field engineers, smart hands and resident engineers for MSPs, IT service providers, TPM vendors and system integrators.
- ISO/IEC 27001:2022 certified
- UK company since 2020
- Onsite work in 40+ countries in 2026
- Engineer network in 50+ countries
Who we help
Who we work with
GoPro IT Consultants is a UK-based IT field services subcontractor. We work behind MSPs, IT service providers, TPM vendors and system integrators, giving them onsite engineers in countries where they have no team of their own.
Core services
What we deliver
Field engineer dispatch is our core service, with resident engineers for longer-term cover on one site. Every service can be delivered white label, under your brand and your process.
Field Engineer Dispatch
Engineers dispatched on 4-hour, same business day or next business day response for break/fix, smart hands and dark sites. Per ticket or day rate.
Field engineer dispatch On-demand IT resource outsourcing
Resident & Backfill Engineers
L1/L2 resident engineers on monthly contracts for long-term work on one site, plus holiday and sickness cover for your own staff.
Resident engineers Managed EUC & deskside support
Specialist services
WiFi site surveys and AV consultancy
Project work for sites that need expert design before the install, delivered through the same coordinated engineer network.
Wireless Site Surveys
Predictive, passive and active WiFi surveys with Ekahau and AirMagnet: coverage heatmaps, access point placement and interference checks, with a full written report.
Wireless site surveys Ekahau surveysAirMagnet surveys
Video Conferencing & AV Consultancy
Video conferencing consultants for Teams, Zoom and Webex rooms: design, installation and onsite support for offices worldwide.
AV consultancy Unified communicationsCoverage: 40+ countries delivered in 2026
In 2026 we delivered onsite work in more than 40 countries, including Germany, Italy, the UK, Sweden, Finland, Belgium, the Netherlands, France, Spain, Hungary, the UAE, Saudi Arabia, Singapore, South Korea, Australia and the USA. Our wider engineer network covers 50+ countries. See global coverage
40+
Countries delivered in 2026
50+
Countries in our engineer network
4200+
Engineers in our network
How it works
How a dispatch works
From ticket to sign-off in five steps, the same way in every country. More about field engineer dispatch →
How a resident engineer placement works
A named engineer on your client's site every working day, on a monthly contract. More about resident engineers →
How a break/fix ticket works
Part swaps for TPM and hardware vendors, closed on your ticket. More about hardware break/fix →
How a smart hands visit works
Hands in your data centre, working to your method of procedure. More about smart hands →
How a multi-site rollout works
Installs, moves and refreshes across many sites, one visit per site. More about rollouts and IMAC →
How white label delivery works
Our engineers, your brand: your client only ever sees you. More about white label delivery →
How network and WiFi survey work runs
Onsite surveys, installs and swaps for your network projects. More about network and WiFi services →
Why choose us
Why partners stay
Established in the UK in 2020, GoPro IT Consultants is built for partners who need onsite work done to their process, not ours. These are the reasons they keep sending us tickets.
About GoPro IT Consultants
ISO/IEC 27001:2022 certifiedInformation security management · Certificate No. 512872026
Your own engineers in every country, or GoPro IT Consultants?
Hiring your own
- Salaries and payroll in each country, busy or not
- Months to recruit, vet and insure before the first job
- Gaps when someone is sick or on leave
- A new contract and process in every market
Working with GoPro IT Consultants
- Pay per ticket or per contract
- Engineers in 50+ countries, ready on agreed response tiers
- Backup engineer if one can't attend
- One contract, one coordinator, one report format
- Engineers screened and briefed before every job
Trade-off to know: our engineers are not your employees, so for long-term daily work on one site we suggest a resident engineer. They are booked for agreed hours and briefed on your client.
Hardware and platforms our engineers work on
Start with a pilot dispatch
Test our response time, engineer quality and reporting on a single job before you commit. No minimum volume.
Frequently asked questions
Do you work directly with end customers or only with IT companies?
Most of our work is delivered for IT service providers, TPM vendors and system integrators who need onsite capacity in countries where they have no engineers. We also support multi-site businesses directly, with one UK contract and one coordinator for every country.
Which countries can you dispatch an engineer to within 4 hours?
Four-hour response is available in major cities across the UK, Western Europe, the Gulf, Australia, Singapore and the USA. For smaller cities and remote sites we quote same or next business day, based on engineer location.
Can engineers work under our brand and badge?
Yes. Engineers arrive under your company name, use your ID badge and report template if required, and never discuss commercial terms with your client. Confidentiality is covered in our partner agreement and NDA. See white label IT field services.
What is the minimum commitment to start?
None. Most partners start with a single pilot dispatch to test response time, engineer quality and reporting, then move to per-ticket, day-rate or monthly FTE pricing.
How do you vet and insure your field engineers?
Every engineer is screened for technical skills, identity, right to work and references, and briefed before each job. Our work is covered by public liability and professional indemnity insurance; certificates are available on request.
Are you ISO 27001 certified?
Yes. GoPro IT Consultants is certified to ISO/IEC 27001:2022, the international standard for information security management. Our certificate number is 512872026, issued by Citation ISO Certification.
What happens if an engineer can't attend?
We assign a backup engineer and let you know straight away, so you can keep your client updated.
What do we receive after each visit?
A site visit report within 24 hours, with photos, serial numbers, the work done and anything still outstanding, in our format or your own template and portal.